Withdrawing from 99xx to Your Wallet
Withdrawals go back to the same mobile wallet you deposited with — bKash to bKash, Nagad to Nagad, Rocket to Rocket. Head to the cashier, select withdraw, and enter the amount you want to move out. We'll ask you to confirm the wallet number tied to your account before the request is processed. If your account verification is complete, the request moves
through without extra steps. Processing times depend on network load; we do not quote a fixed window. If a withdrawal is taking longer than expected, our support team can check its status for you.
- Go to withdraw — From your account wallet screen, tap withdraw and select the mobile wallet you want to receive funds.
- Enter amount and wallet number — Type the amount and confirm the registered wallet number — it must match what is on your account.
- Complete identity check — If prompted, confirm your account details; verified accounts move through this step without added friction.
- Track the request — You'll see the request status in your transaction history; contact support if the status stays pending.